Sara Lee
 

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Frequently Asked Questions

Are any of your bread products Kosher?
Our products that are Kosher are indicated as such on the packaging.
Are any of your breads gluten free?
We currently use wheat in all of our facilities and all of our products as an ingredient. Please refer to ingredient labels on our products for full disclosure of the ingredients used in that product.
Where can I buy Sara Lee Bread products?
Visit our product locator! https://saraleebread.com/where-buy
What are whole grains?
Grains are divided into two subgroups: whole grains and refined grains. “Whole grain” means all the parts of the grain kernel - the bran, germ and endosperm – are used, allowing for a more nutritious product compared to foods made with refined grains.
Do your products contain ADA (Azodicarbonamide)?
None of our products contain ADA.
What is your guidance on allergenic ingredients for highly sensitive consumers?
We assure you that we adhere to Good Manufacturing Practices as established by the FDA. We take abundant precaution to prevent cross contact of allergenic ingredients between batches, and our bakeries are inspected to ensure that they meet or exceed all regulatory and baking industry standards. We understand that highly sensitive consumers need to know when there is even the remotest possibility of inadvertent cross contact of allergenic ingredients during processing. To that end we disclose that the following allergenic ingredients are used in some of our manufacturing facilities and that inadvertent cross contact is remotely possible: milk, eggs, soy, almonds, walnuts, peanuts and hazelnuts (filberts). Wheat is used in all of our facilities and all of our products as an ingredient. Please refer to ingredient labels on our products for full disclosure of the ingredients used in that product.

Contact Us

For questions or comments about our products, please contact us via phone, email, mail or fax. For urgent inquiries, contact our Consumer Hotline Number, 1-800-984-0989.

Consumer Questions and Feedback:

Contact us by phone with any inquiries about our products. Calls outside normal business hours (M-F 8am-8pm EST) will be assisted by an answering service.

Mailing Address:

Bimbo Bakeries USA
Consumer Relations Department
P.O. Box 976
Horsham, PA 19044

1-800-984-0989 (Toll free)
M-F 8am-8pm EST

610-320-9286
Consumer Hotline Number
1-800-984-0989

Email:

If you correspond through email, please note that we cannot guarantee a response by email; however, we’ll do our best to respond by telephone or traditional mail. We ask for all of our customers’ telephone numbers, as we may need to call you to obtain specific information in order to answer your request.

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